Terms of Service

Last updated: April 21, 2026 · Effective date: April 21, 2026

Please read carefully. These Terms govern your use of Advanced Training HVACR. By creating an account or using the Service, you agree to them. Section 12 contains a limitation of liability; Section 13 an arbitration and class-action waiver (you may opt out within 30 days).

1. The Service

Advanced Training HVACR (the "Service") is an online training and field-service management platform for the skilled trades, operated by Torus LLC ("Torus," "we," "us"). The Service is provided subject to these Terms and our Privacy Policy.

2. Eligibility & accounts

3. Plans & billing

a. Tiers

b. Payment

Paid plans are billed through Stripe, our payment processor. You authorize us (through Stripe) to charge your payment method on each renewal date until you cancel. You are responsible for applicable taxes. Prices may change on at least 30 days' notice for the next billing cycle.

c. Trials

If offered, a free trial converts to a paid subscription at the price shown at sign-up unless you cancel before the trial ends.

d. Cancellation & refunds

You may cancel at any time from your account. Cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.

e. Chargebacks

If you dispute a charge, please contact billing@advancedtraininghvacr.com first. Fraudulent chargebacks may result in account suspension and recovery of collection costs.

4. Acceptable use

You agree not to, and not to allow anyone to:

5. Your content

You retain ownership of content you submit ("Customer Content"). You grant Torus a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Customer Content solely to operate and improve the Service. We will not use Customer Content to train third-party AI models. You represent that you have the rights to upload any content you submit and that it does not violate any law or third-party right.

6. Third-party integrations

If you connect a third-party service (Google, QuickBooks Online, HubSpot, etc.), your use of that service is governed by its own terms. We are not responsible for the acts, omissions, or outages of third-party services. You may disconnect any integration at any time from your account settings.

7. AI output disclaimer

AI outputs are informational, not professional advice. The AI tutor and diagnostic tools are training aids. They can be wrong, incomplete, or out of date. Before acting on any output, verify against manufacturer documentation, applicable codes (e.g., UMC, NEC, NFPA), and your local jurisdiction's licensing requirements. Always follow lockout-tagout and manufacturer safety procedures. Never perform work for which you are not licensed.

8. Intellectual property

The Service, including all software, curriculum, and branding, is owned by Torus LLC or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your active subscription and in accordance with these Terms.

9. Confidentiality

Non-public information exchanged between you and Torus in connection with the Service is confidential. Each party will protect the other's confidential information using at least the same care it uses for its own, and will not disclose it except to employees, contractors, or agents who need to know and are bound by confidentiality.

10. Termination

You may terminate by closing your account. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if continued operation would pose a security, legal, or financial risk. On termination, your right to use the Service ends and we may delete Customer Content after a 30-day retrieval window.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, TORUS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUE, LOSS OF DATA, OR LOSS OF GOODWILL. TORUS'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO TORUS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

13. Governing law & dispute resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules in San Bernardino County, California, except that either party may bring an individual action in small-claims court. You and Torus waive the right to a jury trial and to participate in a class or representative action. Opt-out: You may opt out of this arbitration agreement by emailing legal@advancedtraininghvacr.com within 30 days of first accepting these Terms; state your full name, account email, and the words "ARBITRATION OPT-OUT."

14. Indemnity

You will defend, indemnify, and hold harmless Torus and its officers, directors, employees, and agents from any claim arising out of (a) your use of the Service in breach of these Terms, (b) Customer Content you submit, or (c) your violation of applicable law.

15. Changes to these Terms

We may update these Terms from time to time. For material changes, we will give at least 30 days' notice via email or in-product notification. Continued use after the effective date constitutes acceptance.

16. Miscellaneous

17. Contact

Torus LLC · legal@advancedtraininghvacr.com

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